SINGLZ events collects personal data solely for the purpose of operating its ticketing process and maintaining a balanced, appropriately composed event environment. Data collection is limited to what is functionally necessary for these purposes. No data is collected for commercial profiling, resale, or automated decision-making.
SINGLZ events actively monitors ticket sales to maintain a balanced distribution of attendees across age categories and genders. Data collected for this purpose is assessed at an aggregate level to inform operational decisions such as pausing or adjusting ticket availability within specific demographic segments. This monitoring is an operational function intrinsic to the format of the event and is not used for individual profiling.
Attendees are classified into three ranges: 18–30, 30–45, and 45+. These categories are used solely for balance monitoring and do not affect the individual's experience at the event.
Gender data is tracked at an aggregate level per event to support proportional attendance across categories. It is not used to make individual determinations or communications.
Composition data informs ticket availability decisions during the sales period only. It is not retained or used for any purpose beyond maintaining a balanced event environment.
SINGLZ events processes personal data only where a lawful basis under the GDPR exists. The applicable legal basis depends on the nature of the data and the purpose for which it is processed.
The processing of name and email address is necessary to fulfil the ticket purchase agreement. Without this data, SINGLZ events cannot issue a valid ticket or deliver event-related communications required to complete the transaction.
The collection of gender, age, and city of residence is carried out on the basis of legitimate interest. This data supports the operational integrity of the event format, specifically the maintenance of a balanced and appropriate audience composition. This interest has been assessed as proportionate and non-intrusive relative to the individual's privacy rights.
Where applicable, SINGLZ events may process or retain data to comply with legal obligations, including those relating to financial records associated with ticket transactions.
Ticket purchases are processed through Weeztixs, an external ticketing platform. When a participant completes a purchase, certain personal data is transmitted to and stored within the Weeztixs system. Weeztixs operates as a data processor in this context and is subject to its own privacy policy and data protection obligations. Singlz Events is responsible for the data it directly collects and uses; Weeztixs is independently responsible for data held within its platform. Participants who purchase optional ticket protection through Weeztixs should refer to Weeztixs' terms for the handling of refund-related data.
Access to personal data collected by SINGLZ events is restricted by role and operational necessity. Data is not shared with third parties for marketing, advertising, or commercial purposes.
In the context of event operations, limited personal data such as a participant's name or entry status may be shared with venue staff or contracted security personnel where this is operationally necessary for access management or incident handling. Such sharing is limited to what is functionally required and does not extend to sensitive demographic data. In the event of a reported incident, relevant information may be disclosed to venue security or, where legally required, to competent authorities.
You may request a copy of the personal data SINGLZ events holds about you, along with information about how it is used.
You may request the correction of inaccurate or incomplete personal data held by SINGLZ events.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal obligations.
You may request that the processing of your data be restricted in certain circumstances, such as where its accuracy is contested.
Where data is processed on the basis of legitimate interest, you have the right to object to that processing. SINGLZ events will assess whether compelling grounds exist to continue.
You have the right to submit a complaint to the relevant supervisory authority in the Netherlands: the Autoriteit Persoonsgegevens (AP).
| Data type | Retention Period | Basis for retention |
|---|---|---|
| Name and email address | Retained for the period necessary to fulfil the ticket contract and any related communications, then deleted unless a longer period is required by law. | Contractual necessity; legal compliance |
| Gender, age, city of residence | Retained for the duration of the event sales and operational period. Reviewed for deletion following event conclusion. | Legitimate interest |
| Transaction records | Retained in accordance with applicable financial and tax record-keeping requirements, as managed by Weeztixs. | Legal obligation |
For any questions, requests, or concerns relating to the handling of your personal data, you may contact SINGLZ events directly through the contact details available on the SINGLZ events website at singlzevents.com. SINGLZ events will respond to data subject requests within the timeframes required under applicable data protection law. Where a request cannot be fulfilled in full, the grounds for any limitation will be communicated in writing.
